Privacy Policy

Effective Date: 18-11-202

1. Introduction

Welcome to Horizon Women & Fertility. We are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website horizonwomenandfertility.com and when you receive our services (women’s health, female fertility, male fertility).

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, date of birth, gender, address, phone number, email address.
Medical & Health Information: Medical history, fertility-related data, treatment history, test results, appointment details.
Technical / Website Usage Data: IP address, browser type, device details, pages visited, time spent, referral source.
Communication Data: Your messages, queries via contact form, emails, or calls.
Financial / Billing Information: If relevant, for payments or billing (depending on your setup).

3. How We Use Your Information

We use your data for the following purposes:

To provide and manage our healthcare services (consultations, treatments, follow-ups).
To schedule and confirm appointments.
To communicate with you (e.g., respond to inquiries, send updates).
To improve our Website and services (analytics, feedback).
For internal record-keeping and clinical documentation.
For legal, regulatory, and compliance purposes.
With your consent, for marketing or promotional communications (optional).

4. Sharing Your Information

We may share your information with:

Our healthcare professionals (doctors, nurses, administrators) as needed to deliver your care.
Third-party service providers (such as labs, IT services, payment processors) who assist us in running the clinic and website.
Regulatory bodies or legal authorities if required by law.
Other medical providers (with your consent) for coordinated care.
Insurers or billing partners, if needed.

5. Data Security

We use appropriate technical and organizational measures to safeguard your data, including:

Encryption (where applicable)
Access control: only authorized personnel can view sensitive data
Secure storage systems
Regular security audits to prevent unauthorized access or data breach

6. Retention of Data

Your personal and medical data will be kept for as long as necessary to provide our services and to comply with legal or regulatory obligations.
We will securely delete or anonymize data that is no longer needed.

7. Your Rights

Depending on applicable law, you may have the following rights:

Right to access your personal data
Right to correct or update your data
Right to request deletion of your data
Right to restrict or object to certain processing
Right to data portability
Right to withdraw consent (for data processed based on consent)

To exercise these rights, please contact us.

8. Cookies & Tracking Technologies

Our Website may use cookies or similar tracking technologies to collect usage data.
You can manage or disable cookies via your browser settings.
Disabling cookies may affect the functionality of the Website.

9. Contact Information

If you have any questions, concerns or want to exercise your rights:
Horizon Women & Fertility
Email: horizonwomenandfertility@gmail.com
Phone: +91 80194 25500
Address:
Horizon Women and Fertility
Plot no 723, Axis Bank lane, Near City Center signal, Road no. 1, Banjara Hills, Hyderabad 500034

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will post the revised version on our Website with a new “Effective Date”.

We encourage you to review this page periodically.